shipping&returns
I ship within 3-5 business days from Belgrade, Serbia. If you need your order urgently, please contact me.
All orders from Serbia are shipped via Postexpress service. You pay on delivery, plus the Postexpress shipping costs (around 350rsd).
International orders are shipped via registered air-mail that includes the tracking number. International delivery time is 7-14 working days, but may take a little longer. Shipping price for Europe is 6€, everywhere else 8$. You can pay via PayPal or credit card.
If you are not satisfied with your order or it had been damaged when you got it, please contact me within 3 days of receiving the item.
If you did not recieve your order after the tracking number says it’s delivered, a refund (excluding shipping) will be issued after you have filled out a Lost/stolen package report from your post office.
If you have any other problems or queries after receiving the item, please contact me and I will give my best to solve any possible issues.
All items are handmade, and therefore some small imperfections may occur. Examples of these may include slight variances of colour from what appears on screen, different wood textures or other small marks that in no way affect the functionality or overall aesthetic appeal of an item.